At Plumb Melbourne, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive online experience and aim to make our site user-friendly for all individuals. This statement outlines our efforts to enhance accessibility and the measures we have implemented to achieve this goal.

ACCESSIBILITY STATEMENT

Web accessibility refers to the practice of ensuring that people with disabilities can perceive, understand, navigate, and interact with the web. An accessible website provides an equal opportunity for all users to access information and services, regardless of their abilities or impairments.

What is Web Accessibility?

At Plumb Melbourne, we have designed and developed our website in compliance with WCAG 2.1 guidelines to meet AA level standards. Our site is optimized for use with assistive technologies, such as screen readers and keyboard navigation. We have taken various measures to enhance accessibility, including:

Our Accessibility Commitment

We are dedicated to providing a seamless and inclusive digital experience for all visitors. While we have made substantial efforts to ensure accessibility, we acknowledge that certain third-party content may impact the accessibility of specific pages. In such cases, we declare partial compliance with the standard for those affected pages.

Beyond our digital presence, Plumb Melbourne is committed to fostering accessibility in all aspects of our operations. Our physical offices and branches are equipped with various accessibility arrangements, including designated parking spaces, wheelchair access, and facilities designed to accommodate individuals with disabilities. We continuously strive to enhance accessibility and ensure that our premises are welcoming to all.

If you encounter any accessibility issues while using our website or have any suggestions for improvement, please contact our accessibility coordinator. We are dedicated to addressing any concerns and continuously improving the accessibility of our online platform.

Our Commitment

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as recommended by the World Wide Web Consortium (W3C).
We strive to make our website usable with assistive technologies such as screen readers, magnifiers, voice recognition software, and switch technology.
We design and update our site with accessibility in mind, ensuring clear navigation, readable content, and compatibility across devices and browsers.

Measures Taken

To support accessibility, Plumb Melbourne:

Uses text alternatives for non-text content.
Ensures sufficient colour contrast between text and background.
Provides resizable text and responsive design.
Structures pages with clear headings, labels, and consistent navigation.
Regularly reviews content to maintain readability and clarity.

Contact Us

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organisation via the contact details below.